Win7旗舰版系统下使用IE11出现蓝屏并提示错误代码1000008E的解决妙招
当我们在操作win7系统的时候难免会碰到蓝屏的问题,比如最近有用户反映说他在win7旗舰版系统下使用IE浏览器浏览网页的时候,系统突然出现蓝屏,并提示错误代码1000008E,导致无法继续使用,为什么会出现这样的问题呢,又该如何解决,下面针对这个问题给大家带来具体的原因分析及解决方法如下。
一、蓝屏日志如下
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Documents and Settings\Administrator\桌面\071614-18203-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: *** Invalid ***
*********************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
*************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0x83e15000 PsLoadedModuleList = 0x83f5e5b0
Debug session time: Wed Jul 16 02:24:00.417 2014 (GMT+8)
System Uptime: 0 days 4:08:35.290
*****************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
............
Unable to load image fltmgr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for fltmgr.sys
*** ERROR: Module load completed but symbols could not be loaded for fltmgr.sys
************************************************* Bugcheck Analysis *** Use !analyze -v to get detailed debugging information.
BugCheck 1000008E, {c0000005, 89bca885, 9edd2714, 0}
*** WARNING: Unable to verify timestamp for qutmdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for qutmdrv.sys
*** WARNING: Unable to verify timestamp for QQProtect.sys
*** ERROR: Module load completed but symbols could not be loaded for QQProtect.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
*****************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
******************************************************************
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Probably caused by : qutmdrv.sys ( qutmdrv+cd12 )
Followup: MachineOwner
---------
二、原因分析
出现这样的原因是由于电脑感染病毒,硬件出现问题或是软件与驱动冲突导致的,经过分析是系统中的qutmdrv.sys文件引起的,这个似乎是360的驱动。
三、解决方法
1、需要系统自带的还原功开机F11——高级——将系统恢复到过去某个时间,也就是出现这个问题的前一天和前几天都可以,几分钟就可以搞定,别的方法无法从根本上解决你的问题。
2、可以开机按F8进安全模式,选择系统还原;
3、建议开机欢迎画面,按F8进安全模式然后进行还原,因为在安全模式下不起动除系统以外的软件,快的话几分钟就可以搞定。
关于Win7旗舰版系统下使用IE11出现蓝屏并提示错误代码1000008E的解决妙招就为大家介绍到这边了,经过上述分析,Windows7浏览网页蓝屏代码1000008E的主要因素还是软件与驱动的冲突,用户可以通过上面的方法进行解决,希望可以帮助到你。
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